Knowledge Management Requirements

 

Description

 

The output is a description of the Knowledge Management processes that are to be accessible using the portal.

Unlike core business processes, KM processes and their functions are often used in an ad hoc manner. They might act as supporting subprocesses within business core processes, but usually they are not limited to a specific business process or business unit.

Knowledge Management processes can also be considered independent from core business processes and are a part of a company’s separate knowledge management and knowledge handling strategy.

 

In detail, the deliverable could include:

 

·         Specification of the Knowledge Management management processes to be established in the portal (for example, portal access to common document repositories and collaborative editing)

·         Specification of the required repositories and functions

·         Specification of the initial repository folder structures

·         Description of the required taxonomies and the method for assigning documents to taxonomies

·         Access control concept

·         Validation of the SAP product offering

 

The output could also include required configuration settings such as the examples below:

 

·         Repository configurations

·         Repository services and filters

·         Customer-specific metadata for repositories

·         Access control lists

 

Process

 

Refer to the the Reference tab below for information on the method of output creation.

 

Additional Information

 

None