To conduct the handover of the customer development to the support organization.
can be classified into either interfaces or applications.
Development handover plan completed
1. Classify the customer development as pertaining to one or both of the following:
- Interfaces
- Applications
2. Depending on the classification, perform the steps described in the two previous tasks.
3. Define the responsibility for further development. Is further development to be done by the customer or by the support organization?
4. Review the developments with regard to:
- Performance
- Operability (monitoring options, error handling procedures, restartability)
Handover of developments to the support organization