Description
The output is a document or spreadsheet that details the
training courses, dates, times, locations, trainers, and attendee names.
Oftentimes, this schedule is an output of a training or learning management software solution, but also can
be easily defined in a spreadsheet.
Process
Refer to the References tab below for information on method
of output creation.
Additional Information
When creating the schedule it is most important to take into
consideration the number of users that need training for a specific course, and
what time of day or week, is best to
deliver training to them. Staggering different repetitions of the same course
is helpful so that an entire department is not absent for a given period of
time, and to maintain the same trainer for that course.
It is also important to consider the “first teach” of each
course, and providing adequate back up support for the instructor. At this time
it is most advantageous to have two instructors. Therefore, one can teach while
the other gathers feedback, fields parked questions back to the project team
during the course, and both can assist with exercises until one instructor is
comfortable enough to teach the class on their own.