Software and Upgrade Management Strategy

Use

A software change management strategy is very important for a smooth and proper operation of a software project. It should include:

Changes in any of the software components (release upgrades, bug fixes, …)

Changes in the application software (support packages, change requests)

Prerequisites

Business blueprint and technical design documents

Procedure

1.       Define major upgrades expected in your solution landscape.

2.       Define timeline for upgrades (take into account SLA, time windows, …).

3.       Define roles, responsibilities, and procedures for approving:

-         Upgrades

-         Software changes for production

-         Support packages

-         Release changes (for example, in SAP Basis)

Result

Software and upgrade management strategy defined