· To define a strategy for applying Support Packages
· To keep your SAP systems running as free of errors as possible
Support Packages are bundles of corrections to errors in the ABAP Repository.
As of SAP 4.6, the term Support Package is used to designate the various types of program corrections that were formerly called Hot Packages and Legal Change Patches.
The following Support Packages are available as of SAP 4.6:
· R/3 Support Package
· Application Interface Support Package (for the ABA component)
· Basis Support Package (for the SAP Basis)
· R/3 HR Support Package (formerly Legal Change Patch)
For mySAP components and other supported products:
· CRM Support Package
· APO Support Package
· BW Support Package
· EBP Support Package
· Add-On Support Package
· Basis FCS Support Package (for the FCS Final Delta Patch)
· SPAM/SAINT Updates (for SPAM)
· R/3 Plug-Ins
1. Train technical personnel on the procedures for obtaining and applying Support Packages.
2. Check regularly whether new Support Packages have become available.
3. Decide when Support Packages are to be applied to your SAP systems.
4. Determine a process for reapplying any modifications that may have been overwritten by the application of Support Packages.
5. Define procedures for the test and verification of the Support Package application.
To perform this task, use the SAP Support Package Manager (SPAM, formerly called the SAP Patch Manager).
· To ensure support from SAP, keep your SAP systems up to date with Support Packages.
· Apply Support Packages as soon as they become available or as soon as possible.
· Always apply Support Packages to your test or development system before you apply them to your production system.
· Only apply Support Packages to local systems when they are not in operation. When you apply Support Packages, shut down all application servers except the central server.
· Always use SPAM to import Support Packages. SPAM detects your modifications and propose adjustments in case of conflicts.
· See SAP Note 37617: Online Correction Support.