Hand Over Interfaces

Use

To conduct the handover of the interfaces to the support organization

Prerequisites

Interfaces handover plan completed

Procedure

1.       Review responsibilities for the interfaces support team during the production phase for the entire landscape (development, quality assurance, production).

2.       Provide the documentation of the individual interfaces to the support organization.

3.       If necessary, schedule training mesures for the application support team.

4.       Set up the change management procedure (dependencies).

5.       Test of the backup and recovery procedures for the whole landscape (consistent recovery).

6.       Refine the KPIs for the interfaces.

7.       Integrate the interfaces into the monitoring strategy.

Result

Refined interfaces support plan