To define requirements for handing over the business processes to the new support organization
Scope of the application handover defined
1. Identify the business areas involved
2. Identify the core business processes
3. Identify any documentation required for the handover
4. If necessary, update the business process documentation
5. Identify requirements for training the new support organization
6. Identify requirements for knowledge transfer
7. Define criteria for the handover, taking into account:
- Performance
- Availability of the business processes
- Operability of the business processes (monitoring, error handling, restartability)
Requirements for the application handover defined