Systems and Application Handover to Support Organizations

 

Description

 

The systems and application handover to support organizations is the implementation of handover strategies that were previously defined. This includes handing over the technical infrastructure and the functional solution (configuration, developments and interfaces). The support organizations are given support responsibility for the solution and sign off on the handover.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

Often, support organizations create acceptance tests or criteria that are to be met prior to their acceptance of support. These should be known well in advance and agreed upon by the leaders of the project teams and the support organization.