Define System Management Strategy

Use

To define the strategy for system management of the new solution

Prerequisites

Technical infrastructure defined

Procedure

1.       Identify the scope of the system landscape to be supported, including:

-         Software components (SAP and non-SAP)

-         Technical components (servers, network, output devices, …)

-         Interfaces (from the technical viewpoint)

2.       Identify or define service level agreements for each of the components involved.

3.       For each area, identify resources required for systems management

4.       Estimate expected costs for system management and calculate the return on investment (ROI).

5.       Identify additional tools for system management.

Result

System management strategy defined

 

For Central System Administration use the “Central System Monitoring Tool” on the Solution Manager.