Reorganized Production Support Team

 

Description

 

This output is to identify the staff members for production support team. This will define the selected staff members, their roles and responsibilities, contact procedures. The selected team members should work very efficiently and proactively to keep the business operations smooth. These staff members should be easily accessible to the end-users community and ready to resolve any open issues in a short duration.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

The production support team should be organized and ready for first few weeks of production operations after that the client help desk organization take full responsibility of production support.