Manage/Update Business Impact and Role Report

Use

The purpose of this task is to finalize the impact report and the role report in line with the completed and tested system.

The impact report needs to be updated where no information had been available before and where there are changes to the information previously documented. Any changes need to be assessed with regard to potential risks and actions required to mitigate those risks. Depending on the scale of change, workshops may be necessary to update the stakeholder analysis, decide on suitable actions and engage line managers and sponsors.

The role report needs to be updated where changes have occurred since the Blueprint design.

Procedure

  1. Introduce/confirm the process by which the business process teams inform the Organizational Change Management (OCM) team of any changes to the design according to the Blueprint report.
  2. Update the impact report and role report where necessary.
  3. Change/add questions to the risk assessments to capture necessary information related to the changes.
  4. Identify risks associated with the changes. Organize workshops if required.
  5. Create/change information packages and training.
  6. Communicate new medium and high impact items and required activities to extended change team, sponsors and other identified stakeholder groups.

Result

Activities are carried out to manage the transition and create end user procedures. Roles are aligned with any changes to the design.