Long Term Support Strategy

 

Description

 

This output is to define the strategy for the operation of the SAP system in the client environment. The long-term support strategy is required for managing changes in the company, even after going live. There will be requests for changes due to post-implementation system changes, training for new SAP functionality, client business policy changes etc. The strategy should define the requirements, support strategy (internal or external to the client), and procedures and responsibilities.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

The support strategy varies from company to company, depending upon their business policies, organization structure, and future plans. It is important to clearly define the support strategy to meet the business requirements.