Purpose
The purpose of this deliverable is to develop a preliminary go live plan for the project, which will include the production support and cutover activities. This plan should define resource requirements, technology infrastructure requirements, facilities, procedures and standards for operations for production support environment.
How should it be produced
The following is the list of things required but not limited to setup the production support:
· Procurement of hardware and software required for going live
· Determine the production support team, provide organization structure
· Create help desk organization and staff it
· Finalize technical configuration of the production support
· Define help desk standards and operational procedures
· Define help desk facilities, technology components used
· Define disaster recovery plan and roles and responsibilities of the team
What if it is not done
This is a very deliverable and is almost mandatory for every project. Every project should have a plan for production support a d cutover to ensure its success
Source of Input
(Deliverable/Other) |
Input
|
Project Charter |
·
(All
deliverable outputs) |
Development Requirements |
· Conversion Requirements |
Project Plans |
· (All deliverable outputs) |
mySAP.com Solution Business Blueprint |
· Detailed Transactional Scope |
Outputs
Refer to the breakdown of the deliverable in the roadmap structure
Additional Information
Part of the preliminary go live plan-cutover plan can be prepared during the quality system setup and data load tests. It is recommended to create the rough cutover plan with the first QA System setup and to detail it during the next new setup.