Refined Production Support Plan

 

Description

 

This output is to produce the refined support plan for the production environment. This includes creation of the help desk, finalized staff roles and responsibilities, finalized procedures for the help desk operation, technology infrastructure installed and operational. A small workshop can be held for the overview and production support functions, procedures to follow, usage of technology components etc.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

The production support plan is established after the production system is established. There are several other elements to complete the support plan such as, organizational structure, hours of operations and support, functional components, technical resource availability etc.