System Administration Procedures

 

Purpose

 

The purpose of this deliverable is to detail procedures for periodic system administration and maintenance. These procedures should encompass daily, weekly, monthly and annual tasks. In addition, these procedures should detail roles and responsibilities for each task.

 

How should it be produced

 

·         Define periodic system maintenance plans detailing how the systems are maintained and administered according to daily, weekly, monthly, and annual timetables.  These plans should include resource assignments for specific tasks and procedures.

·         Conduct basis and systems administration workshop, providing initial training to the systems support staff.

·         Define backup and recovery procedures, documenting approved plans and activities to enable the fast recovery of damaged hardware or missing data and minimize the impact of server or data downtime.

·         Define transport procedures, detailing procedures for the process, justification, responsibility and timing of transporting change requests.

·         Define database administration procedures, documenting procedures for maintaining all databases in the SAP landscape.

·         Define System Operation Procedures and Resposibilities

 

What if it is not done

 

This is a very important and mandatory deliverable where responsibilities and procedures for SAP system administration are defined.  Without set procedures, the implementation cannot be executed.

 

Source of Input (Deliverable/Other)

Input

 

Technical Requirements and Design

·         Client deployment strategy

·         Transport strategy

Technical Integration and Design Document

·         (All deliverable outputs)

Project Charter

·         IT Strategy

 

Outputs

 

Refer to the breakdown details of the deliverable in the roadmap structure

 

Additional Information

 

It is important to note that administration tasks are different and specific to each type of system. Once established, each procedure should be tested fully and approved.