Define Strategy for Business Process and Interface Mgmt

Use

To define the strategy for managing the business processes and the interfaces

Prerequisites

Business processes and interfaces defined

Procedure

Identify the following:

·         Business processes involved in the solution landscape (scope)

·         Service level agreements for each of the business processes (with functional departments)

·         Organizational structure required to manage the business processes

·         Resources required to manage the processes

Result

Strategy for managing business processes and interfaces defined