This output is to define the strategy for the operation
of the SAP system in the client environment. The long-term support strategy is
required for managing changes in the company, even after going live. There will
be requests for changes due to post-implementation system changes, training for
new SAP functionality, client business policy changes etc. The strategy should
define the requirements, support strategy (internal or external to the client),
and procedures and responsibilities.
Refer to the References tab below for information on
method of output creation.
The support strategy varies from company to company,
depending upon their business policies, organization structure, and future
plans. It is important to clearly define the support strategy to meet the
business requirements.