TMSS FAQ
1.
Entire network result will never be "Risk Free".
If user has TIS installed and updated, the status is "Low Risk"
-> entire network status will never be "Risk FreeĦ§
2.
If user sets incorrect DNS setting for router, parental controls will not work.
Router needs the DNS setting to query ASP server for URL rating.
3.
If router's web server does not use port 80, TMSS service will not work.
Reproduce steps :
1. change the port of web
server from 80 to 8080 at router's web console (if the router support
this function)
2. TMSS service will not
work with this router since the expected port 80 does not response
4.
The scanning result will be sent to default gateway.
If our network topology is using multiple routers,
e.g. ADSL-----TMSS
router------ router2(default gateway)------PC
It will assume that the default gateway is the TMSS router.
In hence, data will not go to the true TMSS router.
5.
If the client is in exception list but router reboots, web console will not
display this client.
Until it has first http traffic via router.
6.
Downloading Internet Security (27MB) will cost much time.
When user clicks the "Start Download & Install" button, he has to wait
for about 30 minutes with 512kbps ADSL to see the security warning
message pops up.
7. VA did not localized into DE and FR.
Now we only have VA XML file in English.
8. If user has proxy, only http(port:80) will
be redirected to Dashboard web site.
If user has to setup a proxy to connect to internet, the proxy
must use port 80. So TMSS router can redirect to Dashboard web
server.
9. When upgrading ActiveX, it prompts to
ask user to reboot.
It is caused by IE's behavior that will prompt users to
reboot the computer, so that the updated ActiveX Control
can be actually installed.
The reboot message is from system. However, New ActiveX
Control is still useable. Although users don't reboot,
the reboot message will keep prompting until
users restart IE or reboot the machine.Users can restart
IE to complete the updating process.
10. Strange
characters are displayed at detailed scanning result (win98
SE).
Due to the Win9X don't support Unicode, and the
tmvainfo.xml use utf8 format to describe
the messages.
11. IE 5.0 treats our ActiveX as
an expired components.
12. TMSS will not update the
client information before DQM time out reaches.
If client installed TIS or updates pattern, TMSS
will not
get those information into client-info because
TMSS will not send DQM to query client status
before DQM time(30 mins) out reach.
13. If port 40116(UDP) is
used by another program, discovery would be
failed.
14. When Box's client
table is full, new client is not allowed to
access internet.
15. Redirected
page will be blocked by Google's tool &
XP sp2.
Google's tool will block
any "pop up" window by default.
Windows XP sp2 will release at
8/04/2004 that it will also
block the pop up window
TMSS 1.0 introduced.
16.
Script error when using IE5 to
view other client's report.
No error happens if running
IE version 5.5 or later.
17.
If user register his name in
Chinese , it won't be shown
in the verification mail,
and become ??? instead.
All contents copyright (c) 2005 ZyXEL Communications
Corporation.