ZyNOS System Error Log
The system error codes can be displayed by using the CI commond 'sys log disp i'.
For example,
ras> sys log disp i
62 112 PP0a INTL call failed,
rnp=576de0, code = -3022
-3000 remote node is connecting
-3001 configured incoming call only, outgoing
call fails
-3002 configured outgoing call only, incoming
call fails
-3003 packet is filtered
-3004 no iface
-3005 no channel available
-3006 call request fail
-3007 remote node is waiting call back
-3020 call dial fail
-3022 filter groups are mixed, so call is
not allowed
-3023 received unexpected event
-3024 state timeout
-3025 waiting RADIUS authentication
-3026 RADIUS call back fail
-3028 the node is not found
-3029 the node is inactive
-3030 dial fail
-3031 no budget
-3032 radius authentication fail
-3033 CLID is required
-3034 CLID can not be found
-3035 an outgoing call has already been
placed for this remote node
-3036 call is blocked
-3037 invalid phone number
-3038 remote side is busy
-3039 no carrier
-3040 no dial tone
-3041 remote node is not active
-3042 no answer received
-3043 dial timeout
-3045 redial stopped
-3046 redial no number
-3047
-3048 remote node is not L2TP enabled or
supported
-3000
Message: PINI ERROR netMakeChannDial: err=-3000, rn_p=576de0
Meaning: remote node is connecting already. (rn_p refers remote
node point, it may change
for different version, and different
remote node number)
Solution: ask remote node to dial to you, then if you drop, you can dial;
or reboot.
-3001
Message: PINI ERROR netMakeChannDial: err=-3001, rn_p=576de0
Meaning: remote node call direction is configured as incoming only.
Solution: change the call direction to outgoing or both.
-3002
Message: PINI ERROR netMakeChannDial: err=-3002, rn_p=576de0
Meaning: remote node call direction is configured as outgoing only.
Solution: change the call direction to both or incoming.
-3003
Message: PINI ERROR netMakeChannDial: err=-3003, rn_p=576de0
Meaning: call failed, packet is filtered.
Solution: clean the filter set and reboot.
-3004
Message: PINI ERROR netMakeChannDial: err=-3004, rn_p=576de0
Meaning: call failed due to no iface.
Solution: reboot or drop one line.
-3005
Message: PINI ERROR netMakeChannDial: err=-3005, rn_p=576de0
Meaning: call failed, both channels are down or occupied.
Solution: initilize the ISDN line or drop one line.
-3006
Message: PINI ERROR netMakeChannDial: err=-3006, rn_p=576de0
Meaning: call request failed.
Solution: check the configuration.
-3007
Message: PINI ERROR netMakeChannDial: err=-3007, rn_p=576de0
Meaning: remote node dial to you and wait you call back.
Solution: do nothing, it should be information.
-3020
Message: PINI ERROR netMakeChannDial: err=-3020, rn_p=576de0
Meaning: call dial fail.
Solution: check resource and configuration.
-3022
Message: PINI ERROR netMakeChannDial: err=-3022, rn_p=576de0
Meaning: filter groups are mixed, so call is not allowed.
Solution: clean the filter set and reboot.
-3023
Message: PINI ERROR netMakeChannDial: err=-3023, rn_p=576de0
Meaning: received unexpected event.
Solution: do nothing, it should be information.
-3024
Message: PINI ERROR netMakeChannDial: err=-3024, rn_p=576de0
Meaning: state dial timeout.
Solution: do nothing, it should be information.
-3025
Message: PINI ERROR netMakeChannDial: err=-3025, rn_p=576de0
Meaning: waiting RADIUS authentication.
Solution: do nothing, it should be information.
-3026
Message: PINI ERROR netMakeChannDial: err=-3026, rn_p=576de0
Meaning: RADIUS call back fail
Solution: do nothing, it should be information.
-3028
Message: PINI ERROR netMakeChannDial: err=-3028, rn_p=576de0
Meaning: can not find the remote node.
Solution: check configuration.
-3029
Message: PINI ERROR netMakeChannDial: err=-3029, rn_p=576de0
Meaning: the node is not active.
Solution: check the configuration of the remote node.
-3030
Message: PINI ERROR netMakeChannDial: err=-3030, rn_p=576de
Meaning: dial fail.
Solution: do nothing if it happens once for a while; check the line if
keep receiving this
message.
-3031
Message: PINI ERROR netMakeChannDial: err=-3031, rn_p=586de0
Meaning: can not dial due to no budget.
Solution: reconfigure Menu 11 remote node profile - Allocated Budget.
-3032
Message: PINI ERROR netMakeChannDial: err=-3032, rn_p=526de0
Meaning: RADIUS authentication.
Solution: check the configuration in Menu 23.2.
-3033
Message: PINI ERROR netMakeChannDial: err=-3033, rn_p=596de0
Meaning: dial failed due to remote side CLID= required or dial-in user
CLID=required.
Solution: enter correct CLID number in remote node or in dial-in user
setup.
-3034
Message: PINI ERROR netMakeChannDial: err=-3034, rn_p=572de0
Meaning: CLID can not be found
Solution: enter the correct CLID.
-3035
Message: PINI ERROR netMakeChannDial: err=-3035, rn_p=576de0
Meaning: call conflict, receive RING after an outgoing call has already
been placed for this
remote node.
Solution: do nothing, it should be information.
-3036
Message: PINI ERROR netMakeChannDial: err=-3036, rn_p=576de0
Meaning: call is blocked due to it's in the blacklist.
Solution: remove it from blacklist in Menu 24.9.2.
-3037
Message: PINI ERROR netMakeChannDial: err=-3037, rn_p=376de0
Meaning: invalid phone number.
Solution: check phone number in SMT.
-3038
Message: PINI ERROR netMakeChannDial: err=-3038, rn_p=576ae0
Meaning: dial fail due to remote side is busy.
Solution: wait until remote side is available.
-3039
Message: PINI ERROR netMakeChannDial: err=-3039, rn_p=526de0
Meaning: dial failed due to no carrier.
Solution: check the ISDN line or reboot.
-3040
Message: PINI ERROR netMakeChannDial: err=-3040, rn_p=576de0
Meaning: no dial tone.
Solution: check the phone line.
-3041
Message: PINI ERROR netMakeChannDial: err=-3041, rn_p=576de0
Meaning: remote node is not active.
Solution: active the remote node.
-3042
Message: PINI ERROR netMakeChannDial: err=-3042, rn_p=576de0
Meaning: no answer received.
Solution: check whether the phone number configured correctly.
-3043
Message: PINI ERROR netMakeChannDial: err=-3043, rn_p=276de0
Meaning: dial timeout.
Solution: change the timeout value.
-3045
Message: PINI ERROR netMakeChannDial: err=-3045, rn_p=576de0
Meaning: redial stopped.
Solution: do nothing, it should be information.
-3046
Message: PINI ERROR netMakeChannDial: err=-3046, rn_p=76de0
Meaning: no number available to make a call again.
Solution: do nothing, it should be information.
-3047
Message: PINI ERROR netMakeChannDial: err=-3047, rn_p=56de0
Meaning: first call to peer with CLID authenticated and the peer is
obtained CLID but PPP is
not up yet, second call to the peer
with same CLID is coming.
Solution: using different CLID.
-3048
Message: PINI ERROR netMakeChannDial: err=-3048, rn_p=576de0
Meaning: remote node is not L2TP enabled or supported.
Solution: change remote side configuration - enable L2TP if possible.
35. Message: PINI ERROR LoopBack Test Fail: -4
Meaning: isdn loopback test fail due to no link or wrong number.
Solution: check the Menu 2 setting and reintialize ISDN line.
36. Message: PP09 ERROR Inet SUA: cannot get IP addr from server.
Meaning: Server did not assign IP address to you when you are using SUA.
Solution: request server assign IP address to you if you need use SUA.
37. Message: PNET ERROR iproute SUA O/G: No port for source A0659522,264
Meaning: outgoing call failed since the port for the source is not in the SUA
table.
Solution: too many users on the LAN.
38. Message: PP09 WARN Discard unknown network protocol 0x802B.
Meaning: the peer using the different network protocol. (WARN - warning log)
Solution: not a problem.
39. Message: PP0a WARN CHAP : login to remote failed, please check user/pswd.
Meaning: login to the remote node failed.
Solution: check the login name and password.
40. Message: PP09 WARN Local IP mismatch, proposed 1.1.1.1 neg'd 209.24.163.33
Meaning: peer wants to assign IP address to you which is different from Menu 3.2
local IP address.
Solution: use SUA to accept the peer assigned IP address.
41. Message: WARN ppp CCP Stac seq error; recv'd 0x67 exp'd 0x81
Meaning: received compression packet not matching with the expected number.
Solution: it is not a problem.
42. Message: PP08 INFO CALL REJ: ch<5ba788> CLID not matched.
Meaning: CLID number is not match the remote node CLID. (INFO - information log)
Solution: change to correct CLID number.
43. Message: Tracelog type 21180 level 1
Meaning: tracelog type xxx: refers the type of information will be displayed. 21180
- L2TP
bit 0 -- error log trace bit 1 - kernel trace bit 2 - memory
bit 3 -- mbuffer bit 4 - Stdio bit 5 - ndis LAN packet
bit 6 - LAN packet bit 7 - WAN packet bit 8 - IP protocol
bit 9 - IPX protocol bit 10 - Bridging protocol bit 11 - AppleTalk protocol
bit 12 - ppp protocol bit 13 - application bit 14 - SPT
bit 15 - connection manager bit 16 - event manager
bit 17 - L2TP protocol
level xx: refers the information contents will be displayed, lower level - less contents. Default is level 5.
44. Message: CheckSum Error 1
Meaning: 1. Download wrong firmware to the hardware because hardware does not have
enough flash memory for this firmware.
Or 2. download fail.
Solution: 1. Use large flash memory for this firmware. 2. Redownload.
45. Message: 9f PNET WARN ppp MP late arrival seq x877 M x0
Meaning: the receiver received a previous packet after it has received a late
packet.
Solution: it is not a problem.
46. Message: INFO addCallHistory: Transfer rate 255 is out of defined
values.
Meaning: transfer rate is not in the defined range.
Solution: report to ZyXEL support. (one call history is missed in the call history
table).
All contents copyright © 1999 ZyXEL Communications Corporation.