ZyNOS System Error Log
 


The system error codes can be displayed by using the CI commond 'sys log disp i'.
For example,

ras> sys log disp i
62  112  PP0a  INTL   call failed, rnp=576de0, code = -3022

Main Error Codes



-3000     remote node is connecting
-3001     configured incoming call only, outgoing call fails
-3002     configured outgoing call only, incoming call fails
-3003     packet is filtered
-3004     no iface
-3005     no channel available
-3006     call request fail
-3007     remote node is waiting call back
-3020     call dial fail
-3022     filter groups are mixed, so call is not allowed
-3023     received unexpected event
-3024     state timeout
-3025     waiting RADIUS authentication
-3026     RADIUS call back fail
-3028     the node is not found
-3029     the node is inactive
-3030     dial fail
-3031     no budget
-3032     radius authentication fail
-3033     CLID is required
-3034     CLID can not be found
-3035     an outgoing call has already been placed for this remote node
-3036     call is blocked
-3037     invalid phone number
-3038     remote side is busy
-3039     no carrier
-3040     no dial tone
-3041     remote node is not active
-3042     no answer received
-3043     dial timeout
-3045     redial stopped
-3046     redial no number
-3047
-3048     remote node is not L2TP enabled or supported
 



-3000
Message:   PINI ERROR netMakeChannDial: err=-3000, rn_p=576de0
Meaning:   remote node is connecting already. (rn_p refers remote
           node point, it may change for different version, and different
           remote node number)
Solution:  ask remote node to dial to you, then if you drop, you can dial;
           or reboot.

-3001
Message:   PINI ERROR netMakeChannDial: err=-3001, rn_p=576de0
Meaning:   remote node call direction is configured as incoming only.
Solution:  change the call direction to outgoing or both.

-3002
Message:   PINI ERROR netMakeChannDial: err=-3002, rn_p=576de0
Meaning:   remote node call direction is configured as outgoing only.
Solution:  change the call direction to both or incoming.

-3003
Message:   PINI ERROR netMakeChannDial: err=-3003, rn_p=576de0
Meaning:   call failed, packet is filtered.
Solution:  clean the filter set and reboot.

-3004
Message:   PINI ERROR netMakeChannDial: err=-3004, rn_p=576de0
Meaning:   call failed due to no iface.
Solution:  reboot or drop one line.

-3005
Message:   PINI ERROR netMakeChannDial: err=-3005, rn_p=576de0
Meaning:   call failed, both channels are down or occupied.
Solution:  initilize the ISDN line or drop one line.

-3006
Message:   PINI ERROR netMakeChannDial: err=-3006, rn_p=576de0
Meaning:   call request failed.
Solution:  check the configuration.

-3007
Message:   PINI ERROR netMakeChannDial: err=-3007, rn_p=576de0
Meaning:   remote node dial to you and wait you call back.
Solution:  do nothing, it should be information.

-3020
Message:   PINI ERROR netMakeChannDial: err=-3020, rn_p=576de0
Meaning:   call dial fail.
Solution:  check resource and configuration.

-3022
Message:   PINI ERROR netMakeChannDial: err=-3022, rn_p=576de0
Meaning:   filter groups are mixed, so call is not allowed.
Solution:  clean the filter set and reboot.

-3023
Message:   PINI ERROR netMakeChannDial: err=-3023, rn_p=576de0
Meaning:   received unexpected event.
Solution:  do nothing, it should be information.

-3024
Message:   PINI ERROR netMakeChannDial: err=-3024, rn_p=576de0
Meaning:   state dial timeout.
Solution:  do nothing, it should be information.

-3025
Message:   PINI ERROR netMakeChannDial: err=-3025, rn_p=576de0
Meaning:   waiting RADIUS authentication.
Solution:  do nothing, it should be information.

-3026
Message:   PINI ERROR netMakeChannDial: err=-3026, rn_p=576de0
Meaning:   RADIUS call back fail
Solution:  do nothing, it should be information.

-3028
Message:   PINI ERROR netMakeChannDial: err=-3028, rn_p=576de0
Meaning:   can not find the remote node.
Solution:  check configuration.

-3029
Message:   PINI ERROR netMakeChannDial: err=-3029, rn_p=576de0
Meaning:   the node is not active.
Solution:  check the configuration of the remote node.

-3030
Message:   PINI ERROR netMakeChannDial: err=-3030, rn_p=576de
Meaning:   dial fail.
Solution:  do nothing if it happens once for a while; check the line if
           keep receiving this message.

-3031
Message:   PINI ERROR netMakeChannDial: err=-3031, rn_p=586de0
Meaning:   can not dial due to no budget.
Solution:  reconfigure Menu 11 remote node profile - Allocated Budget.

-3032
Message:   PINI ERROR netMakeChannDial: err=-3032, rn_p=526de0
Meaning:   RADIUS authentication.
Solution:  check the configuration in Menu 23.2.

-3033
Message:   PINI ERROR netMakeChannDial: err=-3033, rn_p=596de0
Meaning:   dial failed due to remote side CLID= required or dial-in user
           CLID=required.
Solution:  enter correct CLID number in remote node or in dial-in user
           setup.

-3034
Message:   PINI ERROR netMakeChannDial: err=-3034, rn_p=572de0
Meaning:   CLID can not be found
Solution:  enter the correct CLID.

-3035
Message:   PINI ERROR netMakeChannDial: err=-3035, rn_p=576de0
Meaning:   call conflict, receive RING after an outgoing call has already
           been placed for this remote node.
Solution:  do nothing, it should be information.

-3036
Message:   PINI ERROR netMakeChannDial: err=-3036, rn_p=576de0
Meaning:   call is blocked due to it's in the blacklist.
Solution:  remove it from blacklist in Menu 24.9.2.

-3037
Message:   PINI ERROR netMakeChannDial: err=-3037, rn_p=376de0
Meaning:   invalid phone number.
Solution:  check phone number in SMT.

-3038
Message:   PINI ERROR netMakeChannDial: err=-3038, rn_p=576ae0
Meaning:   dial fail due to remote side is busy.
Solution:  wait until remote side is available.

-3039
Message:   PINI ERROR netMakeChannDial: err=-3039, rn_p=526de0
Meaning:   dial failed due to no carrier.
Solution:  check the ISDN line or reboot.

-3040
Message:   PINI ERROR netMakeChannDial: err=-3040, rn_p=576de0
Meaning:   no dial tone.
Solution:  check the phone line.

-3041
Message:   PINI ERROR netMakeChannDial: err=-3041, rn_p=576de0
Meaning:   remote node is not active.
Solution:  active the remote node.

-3042
Message:   PINI ERROR netMakeChannDial: err=-3042, rn_p=576de0
Meaning:   no answer received.
Solution:  check whether the phone number configured correctly.

-3043
Message:   PINI ERROR netMakeChannDial: err=-3043, rn_p=276de0
Meaning:   dial timeout.
Solution:  change the timeout value.

-3045
Message:   PINI ERROR netMakeChannDial: err=-3045, rn_p=576de0
Meaning:   redial stopped.
Solution:  do nothing, it should be information.

-3046
Message:   PINI ERROR netMakeChannDial: err=-3046, rn_p=76de0
Meaning:   no number available to make a call again.
Solution:  do nothing, it should be information.

-3047
Message:   PINI ERROR netMakeChannDial: err=-3047, rn_p=56de0
Meaning:   first call to peer with CLID authenticated and the peer is
           obtained CLID but PPP is not up yet, second call to the peer
           with same CLID is coming.
Solution:  using different CLID.

-3048
Message:   PINI ERROR netMakeChannDial: err=-3048, rn_p=576de0
Meaning:   remote node is not L2TP enabled or supported.
Solution:  change remote side configuration - enable L2TP if possible.



Other Error Codes

35. Message: PINI ERROR LoopBack Test Fail: -4

Meaning: isdn loopback test fail due to no link or wrong number.
Solution: check the Menu 2 setting and reintialize ISDN line.

36. Message: PP09 ERROR Inet SUA: cannot get IP addr from server.

Meaning: Server did not assign IP address to you when you are using SUA.
Solution: request server assign IP address to you if you need use SUA.

37. Message: PNET ERROR iproute SUA O/G: No port for source A0659522,264

Meaning: outgoing call failed since the port for the source is not in the SUA table.
Solution: too many users on the LAN.

38. Message: PP09 WARN Discard unknown network protocol 0x802B.

Meaning: the peer using the different network protocol. (WARN - warning log)
Solution: not a problem.

39. Message: PP0a WARN CHAP : login to remote failed, please check user/pswd.

Meaning: login to the remote node failed.
Solution: check the login name and password.

40. Message: PP09 WARN Local IP mismatch, proposed 1.1.1.1 neg'd 209.24.163.33

Meaning: peer wants to assign IP address to you which is different from Menu 3.2 local IP address.
Solution: use SUA to accept the peer assigned IP address.

41. Message: WARN ppp CCP Stac seq error; recv'd 0x67 exp'd 0x81

Meaning: received compression packet not matching with the expected number.
Solution: it is not a problem.

42. Message: PP08 INFO CALL REJ: ch<5ba788> CLID not matched.

Meaning: CLID number is not match the remote node CLID. (INFO - information log)
Solution: change to correct CLID number.

43. Message: Tracelog type 21180 level 1

Meaning: tracelog type xxx: refers the type of information will be displayed. 21180 - L2TP
bit 0 -- error log trace bit 1 - kernel trace bit 2 - memory
bit 3 -- mbuffer bit 4 - Stdio bit 5 - ndis LAN packet
bit 6 - LAN packet bit 7 - WAN packet bit 8 - IP protocol
bit 9 - IPX protocol bit 10 - Bridging protocol bit 11 - AppleTalk protocol
bit 12 - ppp protocol bit 13 - application bit 14 - SPT
bit 15 - connection manager bit 16 - event manager
bit 17 - L2TP protocol

level xx: refers the information contents will be displayed, lower level - less contents. Default is level 5.

44. Message: CheckSum Error 1

Meaning: 1. Download wrong firmware to the hardware because hardware does not have enough flash memory for this firmware.
Or 2. download fail.
Solution: 1. Use large flash memory for this firmware. 2. Redownload.

45. Message: 9f PNET WARN ppp MP late arrival seq x877 M x0

Meaning: the receiver received a previous packet after it has received a late packet.
Solution: it is not a problem.

46. Message: INFO addCallHistory: Transfer rate 255 is out of defined
    values.

Meaning: transfer rate is not in the defined range.
Solution: report to ZyXEL support. (one call history is missed in the call history table).


All contents copyright © 1999 ZyXEL Communications Corporation.