Product FAQ
1. How do I collect EPA trace? Moreover, how do I read it?
isdn fw ana on
dev dial N (N is the remote node number)
dev channel drop bri0|bri1 (bri0 for B1 channel, bri1 for B2 channel)
isdn
fw ana off
isdn
fw ana disp
2. Can I prevent the dial-in user from occupying two channels?
Yes. You can use a CI command to prevent the dial-in user from occupying two
channels.
Please enter to menu 24.8 and type the CI command:
ppp lcp mpin off (or on to allow two channels)
3. How does 'Dial Prefix to Access Outside Line' in Menu 2 (European firmware) work?
This prefix will be placed in front of the outgoing call phone numbers when you make an outgoing call.
4. What supplemental phone service does Prestige support
The Prestige supports the following supplementary phone features on both of its POTS ports.
Most supplementary services are not free, please check with your telephone company for the services they offer.
5. How do I do call waiting/call hold/call retrieve?
6. Why doesn't call waiting work as expected?
An incoming caller will receive a busy signal if:
If no action is taken to answer the call (call waiting indicator tone is ignored), the call waiting tones will disappear after about 20 seconds.
7. How do I do three way calling?
8. How do I remove a party from the three-way calling?
Simply press the Flash key. The last call that was added to the conference is dropped.
If you hang up your telephone during a three-way call and the two other callers remain on the line, the ISDN network will do an implicit transfer to directly connect the two remaining callers together.
Call Transfer allows you to transfer an active call to a third party. This service must be subscribed from your telephone company.
Transferring an active call to a third party:
10. How do I blind call transfer?
11. What is call forwarding and how do I do it?
The call forwarding means the switch will ring another number at a place where you will be when sometime dials your directory number. There are two methods to active call forwarding, either method should work fine and you can use whichever one you are most comfortable.
Command | Meaning |
*20*forward-number# | Active CFB (Call Forwarding Busy) |
*21*forward-number# | Active CFU (Call Forwarding Unconditional) |
*22*forward-number# | Active CFNR (Call Forwarding No Reply |
#20# | Deactive CFB |
#21# | Deactive CFU |
#22# | Deactive CFNR |
12. How do I suspend/resume a phone call (terminal portability)?
The Terminal Portability service allows you to suspend a phone call temporarily. You can then resume this call later, at another location if you so wish.To suspend an active phone call:
To resume your phone call:
The Prestige sends a single short ring to your telephone every time a call has been forwarded(US switches only).
14. Why doesn't my answering machine on POTS port stop recording?
Most answering machines stop recording when a busy tone is detected. But some may not. Some answering machine only recongnize that a calling party has hung up after a period of silence. In this case, if such an answering machine is attched to the POTS port of Prestige you need to configure the 'Hangup Silence Time(sec)=' in SMT menu 2.1 to determine the silence time period. By doing so, once Prestige receives busy tones from the switch it sends the silence tone to the answering machine on POTS meanwhile.
15. What are CLIP and CLIR in Advanced Setup of Menu 2 (European firmware)?
CLIP or CLIR refers to CLID Presented or Restricted. The Prestige can set the CLIP/CLIR bit at SETUP message to request the Switch, to include the calling party number or not when the switch sends the SETUP message to the called party. You need subscribe to it first (see supplemental services)
16. Does Prestige support MP callback to dial-in users?
No, Prestige only supports single link PPP to dial-in users.
17. Does ZyNOS support IRC, Real Player, CU-SeeMe and NetMeeting?
Yes. For the detail of the settings please refer to the Tested SUA Applications page.
18. What are the differences between the P202H Plus and P202?
The differences between the P202H Plus and P202 are listed in the following table.
Feature / Model | P202 | P202H Plus |
Ethernet Port | 1 10/100M | 4 10/100M |
a/b adapter | 2 | - |
Remote Access Server (Dial-in user suppport) | Y | Y |
RADIUS | Y | Y |
LAN-to-LAN Connection | Y | Y |
SNMP | Y(ZyNOS 2.50) | Y |
FTP firmware upload | Y(ZyNOS V2.41) | Y |
IP Policy Routing | Y(ZyNOS 2.50) | Y |
Mega Bundle | Y(ZyNOS 2.50) | Y |
IP Alias | Y(ZyNOS 2.50) | Y |
Firewall | - | Y |
VPN | - | Y |
All contents copyright © 1999 ZyXEL Communications Corporation.