Supplemental Service
The Prestige supports the following supplementary phone features on both of its POTS ports.
Most supplementary services are not free, please check with your telephone company for the services they offer.
1. How do I do call waiting/call hold/call retrieve?
Why doesn't call waiting work as expected?
An incoming caller will receive a busy signal if:
If no action is taken to answer the call (call waiting indicator tone is ignored), the call waiting tones will disappear after about 20 seconds.
2. How do I do three way calling?
How do I remove a party from the three-way calling?
Simply press the Flash key. The last call that was added to the conference is dropped.
If you hang up your telephone during a three-way call and the two other callers remain on the line, the ISDN network will do an implicit transfer to directly connect the two remaining callers together.
Call Transfer allows you to transfer an active call to a third party. This service must be subscribed from your telephone company.
Transferring an active call to a third party:
How do I blind call transfer?
4. What is call forwarding and how do I do it?
The call forwarding means the switch will ring another number at a place where you will be when sometime dials your directory number. There are two methods to active call forwarding, either method should work fine and you can use whichever one you are most comfortable.
Command | Meaning |
*20*forward-number# | Active CFB (Call Forwarding Busy) |
*21*forward-number# | Active CFU (Call Forwarding Unconditional) |
*22*forward-number# | Active CFNR (Call Forwarding No Reply |
#20# | Deactive CFB |
#21# | Deactive CFU |
#22# | Deactive CFNR |
5. How do I suspend/resume a phone call (terminal portability)?
The Terminal Portability service allows you to suspend a phone call temporarily. You can then resume this call later, at another location if you so wish.
To suspend an active phone call:
To resume your phone call:
The Prestige sends a single short ring to your telephone every time a call has been forwarded(US switches only).
7. What is MSN/subaddress and how do I do it?
Depending on your location, you may have Multiple Subscriber Number (MSN) where the telephone company gives you more than one number for your ISDN line. You can assign each number to a different port, e.g., the first number to data calls, the second to A/B adapter 1 and so on.
Or (DSS1) the telephone company may give you only one number, but allow you to assign your own subaddresses to different ports, e.g., subaddress 1 to data calls and 2 to A/B adapter 1.
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