Product FAQ


General FAQ

  1. What is the ZyAIR G-3000 Wireless Access Point?
  2. Which  Applications can I use with the ZyAIR G-3000 ?
  3. What is the coverage range of ZyAIR G-3000?
  4. What is the range coverage of B-100/B-200/B-300/B-400?
  5. What can I do if I lost the password for my ZyAIR G-3000 and can't access it's configuration any more?
  6. How do I used the reset button, more over what field of parameter will be reset by reset button?
  7. Why can't I configure B-100/B-200/B-300 with the supplied utility in Windows XP
  8. What is the default user name and password to login the ZyAIR G-3000 via the browser?
  9. How can I manage the ZyAIR G-3000 ?
  10. What network interface does the ZyAIR G-3000 support?
  11. What is the maximum number of wireless client can associated with ZyAIR G-3000 simultaneously?

Advanced FAQ

  1. What is the default antenna type and gain on ZyAIR G-3000?
  2. Can I change the antenna on  ZyAIR G-3000?
  3. What are the connector type required on the replacement antenna?
  4. What is the RF power output of ZyAIR G-3000?
  5. What wireless security mechanism are supported by ZyAIR G-3000?
  6. What is the difference between Open System and Shared Key of Authentication Type?
  7. What authentication type does ZyAIR G-3000 support?
  8. Why is the supplied utility for B-100/B-200/B-300 keep on prompting "Invalid WEP key length" when I try to save my WEP configuration and I am sure the configuration is correct?
  9. I have problem associated with  ZyAIR G-3000 with Symol wireless PcMCIA card when WEP is enabled, why?
  10. What are 802.1x authentication type and which authentication type does ZyAIR G-3000 802.1x embeded server support.
  11. How does the ZyAIR G-3000 support TFTP and FTP?
  12. Which 802.1x authentication software client can ZyAIR G-3000 work with?

1. What is the ZyAIR G-3000 Wireless Access Point?

The ZyAIR G-3000 is a wireless access point solution complete with everything needed for providing high speed wireless capability to your existing wired network. The ZyAIR G-3000 is equipped with 1 auto-MDI/MDIX Ethernet LAN port and a 802.11g wireless LAN interface.  It is the simplest and affordable solution for adding wireless mobile capability to your existing wired Ethernet network. 

Virtually all-popular applications over Internet, such as Web, E-Mail, FTP, Telnet, Gopher, are supported. The ZyAIR G-3000 is designed for SOHO, branch offices, workgroups, and educational users.

2. Which  Applications can I use with the ZyAIR G-3000 ?

ZyAIR G-3000 is bridge between wired and wireless network, since bridge is a layer 2 device it can carry all the upper layer protocol in other words it is transparent to all applications. 

You  can use ZyAIR G-3000 to add wireless capability to your existing wired network.  To access network where wired network are difficult to reach, it  can save time and money where frequent change of physical network structure or office relay out are required. Browse the World Wide Web (WWW), send and receive individual e-mail, and download software where you can do task you can do with wired network generally can also be done on wireless network via ZyAIR G-3000 wireless access point.

3. What is the coverage range of ZyAIR G-3000?

The coverage range typically is 50m~80m indoor, 150m~300m outdoor.  The actual range may very depends on environment, as to obstacles  and walls, RF interference, etc  in the environment.

4. What is the range coverage of B-100/B-101/B-200/B-220/B-300/B-400/G-100 client adapter?

The coverage range typically is 50m~80m indoor, 150m~300m outdoor.  The actual range may very depends on environment, as to obstacles  and walls, RF interference, etc  in the environment.

5. What can I do if I lost the password for my ZyAIR G-3000 and can't access it's configuration any more?

If you have lost the password there is no way to gain access to the device except to reset the device by pressing the reset button located by the power jack.

6. How do I used the reset button?  More over what field of parameter will be reset by reset button?

You can used a sharp pointed object insert it into the little reset hole beside the power connector.

The procedures to reset the unit is as follow

  1. Used a sharp pointed object insert it into the little reset hole beside the power connector.
  2. Press down the reset button and hold down for approx 10 second, the unit will be reset . 

Note: When the reset button is pressed all parameters will be reset back to factory default including ESSID, password, IP address, WEP Keys.

The basic default configuration after reset is as follow.

  1. IP address default: 192.168.1.2
  2. Password default: 1234
  3. ESSID default: Wireless
  4. WEP:disabled

7. Why can't I configure B-100/B-101/B-200/B-220/B-300/B-400/G-100 client adapter with the supplied utility in Windows XP?

This is because XP uses it’s default configuration for wireless adapter. You can disable it by entering Control Panel->Network and Dialup Connections->Wireless network connection->Advance and uncheck the use Windows to configure wireless configuration check box and click OK. Now you need to exit the supplied configuration utility in the Windows task bar and restart it again. Now you can use the supplied utility to configure your B-100.

8. What is the default user name and password to login the ZyAIR G-3000 via the browser?

To restrict only the adminstrator can configure the router, there is a login procedure prompted for asking User Name and Password. The default User Name is 'admin' and the default password is the default SMT password, '1234'.

9. How can I manage the ZyAIR G-3000 ?

10. What network interface does the ZyAIR G-3000 support?

The ZyAIR G-3000 supports 1 auto MDX/MDIX 10/100M Ethernet interface to connect to your existing wired Ethernet network and 1 802.11g wireless interface to connect to the wireless stations in the coverage range..

11. What is the maximum number of wireless client can associated with ZyAIR G-3000 simultaneously?

We did not limit the number of wireless client can associated with ZyAIR G-3000 simultaneously, the suggest number are no more than 32, a good number is under 10 to ensure the performance of each wireless client.


Advanced FAQ

1. What is the default antenna type and gain on ZyAIR G-3000?

The ZyAIR G-3000 are equip with  omni directional antenna with 2 dBi Gains.

2. Can I change the antenna on  ZyAIR G-3000?

Yes, you can change the antenna on  ZyAIR G-3000 to fit your implementation needs.  To change antenna you must remove it first. You can remove the antenna by holding the outer ring of the antenna and turn it counter clock wise, and firmly remove the antenna from the ZyAIR G-3000.  To install it simply reverse the removing procedure.

3. What are the connector type required on the replacement antenna?

ZyAIR G-3000 are equip with Reverse Polarity SMA jack, so it will work with any 2.4Ghz wireless antenna with Reverse Polarity SMA Plug.

4. What is the RF power output of ZyAIR G-3000?

The output power of  ZyAIR G-3000 is 12dBm or 16mW from the RF module.

5. What wireless security mechanism are supported by ZyAIR G-3000?

ZyAIR G-3000 supports below security mechanisms.

  1. MAC address filtering.
  2. 64bit/128bit WEP (Wired Equivalent Privacy).
  3. 802.1x/WPA authentication support.

6What is the difference between Open System and Shared Key of Authentication Type?

Open System:
The default authentication service that simply announces the desire to associate with another station or access point. A station can authenticate with any other station or access point using open system authentication if the receiving station designates open system authentication.
Share Key:
The optional authentication that involves a more rigorous exchange of frames, ensuring that the requesting station is authentic. For a station to use shared key authentication, it must implement WEP.

7. What authentication type does ZyAIR G-3000 support?

ZyAIR G-3000 support null authentication when WEP is disabled as specified by IEEE 802.11b/802.11g standard, and when WEP is enabled it is using shared key authentication and data are encrypted at the same time.

8. Why is the supplied utility for B-100/B-101/B-200/B-220/B-300/G-100 keep on prompting "Invalid WEP key length" when I try to save my WEP configuration and I am sure the configuration is correct?

Please make sure all 4 set of keys are with correct and WEP key length are also correct. Do not leave any key field blank. 

Note: Please make sure all 4 set of keys are consistent with the 4 set of keys configured in AP.

9. I have problem associated with  ZyAIR G-3000 with Symbol wireless PCMCIA card when WEP is enabled, why?

This is because when WEP is enabled in ZyAIR G-3000 it is authenticating using Shared key authentication. Symbol PcMCIA client do not support Shared key Authentication. When configuring WEP encryption please ensure open system is selected for authentication method.  If you have several wireless NIC card in your network and all are from different vendor please configure the authentication method to 'Auto'.  The system will auto detect the authentication method of the station.

10. What are 802.1x authentication type and which authentication type does ZyAIR G-3000 802.1x embedded server support.

802.1x specify the following authentication type, and the ZyAIR G-3000's embedded 802.1x server only support MD5/CHAP authentication.

  1. MD5/CHAP
  2. One time password
  3. Generic Token Card
  4. TLS
  5. TTLS
  6. LEAP
  7. PEAP

11. How does the ZyAIR G-3000 support TFTP and FTP?

In addition to the direct console port connection, the Prestige supports the uploading/download of the firmware and  configuration file using TFTP (Trivial File Transfer Protocol) or FTP over LAN.

12. Which 802.1x authentication software client can ZyAIR G-3000 work with?

ZyAIR G-3000 can work with the below test 802.1x authentication software.

For embedded MD5/CHAP authentication server

  1. Windows XP embedded 802.1x client (Before SP1 patch).

  2. Meetinghouse AEGIS client.

  3. Funk Software Odyssey client.

For external TLS authentication server (Odyssey server).

  1. Windows XP embedded 802.1x client

  2. Funk Software Odyssey client

For external TTLS authentication server (Odyssey server)

  1. Funk Software Odyssey client.

Note: 1. XP only support MD5/CHAP and TLS before SP1 patch, after upgrade SP1, XP support only PEAT authentication.

          2. When using external server ZyAIR G-3000 only act as a pass-through thus no extra setting are required.